"will not attend again but go to Hayle or Treliske..."
About: Camborne Redruth Community Hospital Camborne Redruth Community Hospital Redruth TR15 3ER
What I liked
my doctor sent me for a x ray as i had a bad infection, on arriving at the x ray dept i was greeted with " Yes " ,i explained my situation and was told in no uncertain terms "if you don't have a appointment you can't have one"
I explained that it was urgent but was told that i would have to wait for over a week as they were busy.
I rang Hayle hospital and was given a appointment the next day where the attitude of the staff in the x ray dept was completly differrant they were very friendly and helpful , so will in future try to avoid Redruth hospital
What could be improved
Train the staff in this dept to be more helpful and polite
attended the same dept for a scan and overheard the same person questioning a person who rang for a x ray as to why they wanted one and who told them that.