"Disgraceful lack of basic nursing care."
About: Kent & Canterbury Hospital Kent & Canterbury Hospital Canterbury CT1 3NG
Posted by User85331
What could be improved
Personal care to patient.
Assistance with food and drink.
Assistance to wash.
Elderly lady inpt on medical ward for 11 days. Not washed. Certainly hair not washed at all. Not assisted with meals despite having little/no sight and being confused; resulting in obvious weight loss when her son showered her at home on day of discharge.
No history of weight record on EDN
Fresh 3 finger mark bruise on arm left by ward staff.
Generally not good. Poor experience for whole family.
Planning for discharge home a shambles and family left distraught and worn out buy whole process.