"Cross Infection at Hull Royal Infirmary"

About: Hull Royal Infirmary

(as a service user),

I read with interest the NHS leaflet 'Patients/Visitors help us win our battle against infection' which is freely available in the hospital though there is no indication as to when this was published.

I have observed patients and visitors complying with this advice. I also regularly observe all grades of NHS staff who do not wash their hands on entering and leaving the hospital and wards.

There are notices on the wards asking visitors not to sit on a patient's bed to limit cross-infection. On a daily basis staff arrive and leave their hospital duties in their uniforms which I assume is not acceptable?

Clearly these examples demonstrate conflict in compliance and will never lead to prevention of cross-infection.

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Responses

Response from Hull and East Yorkshire Hospitals NHS Trust

Dear Jagger

Many thanks for placing your posting on the Patient Opinion website. We are sorry to read of your recent experience and we will ensure that the infection control team are made aware of your comments.

If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk .

If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165.

Thank you once again for taking the time to provide us with your views on local services.