"Appalling"

About: North Manchester General Hospital

What I liked

I received poor treatment from the nurses on the ward. The nurses we're rude and unwilling to help, they were not helpful, I felt ignored and like a burden the majority of the time I was there, which is certainly not what you need when you are unwell.

Basic care was considered a luxury that I didn't deserve and as for pain relief, i was told it was inappropriate. I didn't have my bed changed for the 4 days I was an inpatient despite it being covered in marks where i had bled after having injections ect.

I wouldnt send my dog to this hospital! Appalling treatment.

What could be improved

Nurses who are willing to provide basic treatment and actually care for patients.

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Responses

Response from North Manchester General Hospital

We are sorry to hear your comments about your experience in the Urology department at North Manchester General Hospital.

Complaints and concerns raised by patients are taken very seriously. If you would like to contact our Patient Advice and Liaison Service (PALS) on 0161 627 8678 and provide more details, they will provide you with further information on how you can complain.