"Poor customer service at pharmacy"

About: Hull Teaching PCT

(as the patient),

I attended Hull Late Night Pharmacy a few weeks ago and was disgusted with the service as a whole.

The staff I met were rude and unhelpful. I rang them up for advice after I had my medication and they were equally rude and unhelpful on the phone.

I wouldn't recomend this service to anyone!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from PALS and Complaints Manager, NHS Hull

I am sorry to hear of your experience, please can you call NHS Hull Patient Advice and Liaison Service (PALS) on 01482 344616 or e-mail h-pct.pals@nhs.net to discuss your concerns in more detail?

  • {{helpful}} of {{total()}} people think this response is helpful