"absolutely horrible..there just seems to be lack..."

About: Alexandra Hospital

What I liked

im really angry about the lack of care my mother is recieving.. the doctors have basically wrote my mother off.. she has been diagnosed with terminal cancer they gave her 3 months in january but she is still here fighting.. she developed an abcess which had to be surgically removed but the root of the problem wasnt removed only the area it spread to so she has a whole at the moment which keeps getting infected.. they havent put a drain there either.. my worry is that when it heals there is nowhere for it to escape.. the last time nearly killed her and im worried that if it happens again she wont suvive it.. my father has made an appointment 2 times now only the consultant never turned up. there is so much more that were unhappy about but no one seems to want to listen..im scared that if this is not sorted ASAP she is going to die.. because she has cancer its like they have given up on her. does she not have a right to be treated with respect and to be given some quality of life in what she has left.

What could be improved

in my view everything

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Response from Alexandra Hospital

We are really concerned to hear your comments about your mother's care. So that we can follow this up immediately please could you contact our Patient Services department on 0300 123 1733 or email patientservices.dept@worcsacute.nhs.uk and we will be in touch as soon as possible.

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