"excellent care provided by a dedicated team."

About: Tameside General Hospital

What I liked

I visited Tameside in January 2012 for both a front and back prolapse repair and total hysterectomy. I can only praise all the staff that I came into contact with for their dedication and hard work. The staff on the womens health unit were always kind and willing to help and the Consultant explained everything thoroughly, both prior to, and following the operation and was always very approachable when he came on his rounds.. I would also like to say that all the theatre staff made me feel relaxed and showed such kindness. All the staff on the womens health unit worked their socks off and yet always had a smile on their faces.

Once again a special thank you to the Consultant and his team for their excellent care.

What could be improved

The only negative point is the lack of information provided for your care once going home. The Consultant did tell me to make sure I was given a leaflet, but I was being sent home without this, and had to ask for it. The nurse finally found a copy, and said that I was lucky as it was the last one. Surely after such excellent care by the Consultant and all the staff on the ward, it seems such a shame that advice on aftercare is lacking. I just feel that this area really needs looking into,as the advice is vitally important, in ensuring that no damage takes place following surgery.

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Response from Tameside General Hospital

I am very pleased that your stay at Tameside Hospital was so positive. I will certainly pass on your kind comments to the staff there. I hope you are feeling much better now.

I am sorry we would not provide a leaflet right away – This should have been done of course. During 2012/13 we are going to initiate a major drive to improve the availability of information to patients, both verbal and printed.

Kind regards

Philip Dylak


“Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved?

Please contact Philip Dylak, Director of Nursing at philip.dylak@tgh.nhs.uk.

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