"Bad - one that I do not wish to experience again."

What could be improved

Correct diagnosis of the problem particularly as this is a specialist Eye Unit!

Anything else?

Following on from my previous comment. I took the day off work and I actually went to my own original doctor in the end. I was seen by the Duty Nurse who Immediately diagnosed that I had Blepharitis. I was prescribed suitable medication and already within 24 hrs there is a huge improvement to my eyes.The staff on duty at this hopital should have correctly diagnosed my problem. Instead I was given an eye test (why?) when my eyelids were inflamed! And told the whites of my eyes were ok. My eyelids were completed dismissed. All the pain and suffering could have been avoided. I find this appauling for a Specialist Eye Hospital. I have noticed a huge difference in the level of care. When moving house this should definitely be a factor to be considered.