"Thorough relaxed examination, given with total..."

About: Altrincham General Hospital

What I liked

My apointment was for 2.40pm May 24th, as I had never been to this hospital before, a prior visit determined no car parking facility, but a very adequate public car park just around the corner. On arriving on the day we were early by some 30 minutes, booked in and sat in the waiting area, found a magazine reached the second page when the nurse called me to be weighed, returned to the magazine when the nurse again called me into the consultants room. From here I was treated to a most thorough examination by the consultant and was at all times treated with the utmost dignity and respect, that is also said of the nurse. I must confess that when I first saw this hospital which has seen better days,I felt trepidation set in, but once through the doors I was relaxed with the cleanliness, and homeliness.

would I recommend absolutely yes, do I have any regret choosing this hospital, yes, my regret is that the future treatment the Consultant has prescribed, unfortunately cannot be carried out here.

My sincere thank's to all concerned, I feel that the ball is now moving to aleviate my illness.

Very best wishes Paul Roberts.

Story from NHS Choices

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Responses

Response from Altrincham General Hospital

Dear Mr Roberts Thank you for our comments posted on the NHS Choices/Patient Opinion websites regarding your care on May 24, 2012 at the Outpatient Department at Altrincham General Hospital. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedications of our staff. It was reassuring to hear that you were treated with utmost dignity and respect by the clinician and nursing staff. I can assure you that we have passed on your thoughts to the Outpatient department at Altrincham General Hospital. Patient Experience Team Central Manchester University Hospital NHS Foundation Trust

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