"Very good, keep up the great work"

About: Gosport War Memorial Hospital

What I liked

I have terminal heart disease and have to be admitted every two weeks for treatment. Hospital can be a scary and lonely places to be, and with my future outlook this can be magnified ten fold. The staff not only give me the treatment I need not only in a professional way but do it with such compassion. I have a number of occasions phoned the ward while I have been home because I am worried or anxious and they have helped me in so many ways either directly or have got me the help I have needed. Even just a chat to help me through. I have been very lucky to observe the team and the way they give this dedication to all of the patients that come on to the ward.

They not only act as a team but are more like a extended family. A recent example of their caring nature is just recently I celebrated my birthday, I was fortunate to be home for this. I awoke to find several birthday cards not just from all the nurses and staff but from the individual ones as well. They never put this via the post but took the time to hand deliver them.

I personally feel I only find the courage and ability to carry on is with the support and care that all the team do on this ward, I can honestly say without them I feel my battle would been lost a long time ago

What could be improved

little shop and cafe are closed at the weekend this can be annoying.

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Response from Gosport War Memorial Hospital

Thank you very much for sharing your positive experiences of the care and attention you have received whilst at Gosport Ward Memorial Hospital.

The staff are an invaluable asset to the Southern health NHS Foundation trust and it is nice to have that view reinforced by patients such as you.

I will ensure that your kind comments are passed on to the staff and management.

Kind regards

Ben Prior

Complaints and PALS Officer

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