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Couldn't have been better!

Story from nhs.uk

"Couldn't have been better!"

About: Furness General Hospital

What I liked

I was admitted as an emergency after my 3 passengers made a 999 call from Hardknott Pass. We were all very stressed as I, the only driver, was suffering severe chest pains, (Our ages ranged from 71-78) and because of the isolated location we had a 40 mins wait for the paramedics.

From the arrival of the ambulance until my discharge the following morning I could not have received more exemplary care. (I had initially had some misgivings as I remembered reading the adverse publicity in the national press)

Fortunately I made a speedy recovery as no cardiac problems were involved but I felt I had to put on record my gratitude to your dedicated staff and their excellent service

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Responses

Response from Furness General Hospital 11 years ago
Furness General Hospital

Submitted on 24/05/2012 at 11:43
Published on nhs.uk on 25/05/2012 at 04:01

Thank you for taking the time to leave such positive comments about your care in the Emergency Department at Furness General Hospital. We are very pleased to hear of your speedy recovery and appreciate the time you have taken to get in touch and thank the staff for their efforts.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

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