"Difficulty getting through to patient transport service"
About: Scottish Ambulance Service Scottish Ambulance Service EH12 9EB
Posted by Brem (as ),
I required and received transport to Raigmore Hospital on the earlier this month at 9 o clock. I received first class service, for which I am very grateful. Today I tried to book transport for my next appointment, but when I get through I get the recorded message after every 4 rings, saying you're busy. I understand busy, but ,why I get the message after every 4 rings I do not understand.
After several attempts at different times, I have run out of opening hours and have been unable to get through. Unfortunately I will have to try again tomorrow as I have no other way of getting to my appointment.
It would be so much better if I could book on line and ease your telephone line congestion.