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A most satisfactory service

Story from nhs.uk

"A most satisfactory service"

About: Epsom Hospital

What I liked

I recently attended the EGH Swift Daycase Ward for a hernia operation and wish to thank the Consultantand her anaesthetist for their quite outstanding care, competence and consideration.. All the staff who dealt with me were excellent and I would ask for my thanks to be passed on to them.

Alan Edneyl

What could be improved

Only the waiting time - I was asked to attend at 0700 but the operation was delayed until the afternoon

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Responses

Response from Epsom Hospital 11 years ago
Epsom Hospital

Submitted on 12/06/2012 at 12:34
Published on nhs.uk on 13/06/2012 at 04:01

Thank you for taking the time to let us have feedback about the care you received at Epsom Hospital.

I am pleased that it went so well and I have passed your kind comments on to the team involved, including the anaesthetists.

I was sorry to hear you were delayed until the afternoon. As you can imagine, there are many reasons why this could have happened and we'd be happy to look into the reason for the delay in your case if you wanted us to.

Thank you again for your feedback.

Pippa Hart

Director of Nursing

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