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Treated brilliantly, a credit to the NHS, dont...

Story from nhs.uk

"Treated brilliantly, a credit to the NHS, dont..."

About: John Radcliffe Hospital

What I liked

II received a call form a Consultant insisting I left work and got my wife to get me to the JR immediately, being a bloke and doing a job where I was teaching a course I was pretty bloody minded that I could not leave. They insisted and when I asked why it was so important I had to go there and then he gave me the most honest of answere that I was having or going to have a heart attack soon. That definately focused my mind. When I hadnt arrived within a certain time he chased me again. From the moment I arrived at A&E he and all the other staff were absolutely brilliant.

What could be improved

The NHS needs more staff so they dont have to work such long hours. I will not mention individuals but I know some of the staff stayed longer than their shift to make sure I got my procedure completed.

Anything else?

I and my family would like to thank you from the bottom of my (repaired) heart for your kindness, professionalism and dedication. Thank you.

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Responses

Response from John Radcliffe Hospital 11 years ago
John Radcliffe Hospital

Submitted on 21/05/2012 at 11:16
Published on nhs.uk on 22/05/2012 at 04:00

Thank you so much for your very kind comments about your experience at the John Radcliffe Hospital, which have been passed on to the management of Cardiothoracic Services to be shared with the staff.

We really do appreciate it when our patients take the time to post their comments in this way.

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