"Handbag going missing while in surgery"
About: Guy's and St Thomas' NHS Foundation Trust Guy's and St Thomas' NHS Foundation Trust London SE1 9RT
Posted by Bettercare (as ),
When coming round from my surgery on Tuesday early evening i was told that only one of my bags had been delivered from the surgical admission's lounge to the ward and that my handbag with mobile phone and money/cards was missing. it took until the next morning for my bag to be found (it had wrongly been delivered to the next ward; they had locked it away over night rather than locate the patient, i.e. me, whose name was clearly and easily identifiable on the bag) and i felt that there was not sufficient understanding and effort put in to find it which caused me a lot of anxiety as i was not able to easily contact family and friends and i continued to be worried about my belongings. Some staff were helpful, but overall i was left quite staggered by the experience.