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My worst nightmare!

Story from nhs.uk

"My worst nightmare!"

About: Frimley Park Hospital (Frimley)

What I liked

quite good choice of meals... that's it!

What could be improved

Everything starting with the car park, 1 no space..2 so expensive!

The time for taking a decision! it took so long (several days) to decide if I would have a c-section (knowing that after several appointments with the consultant, there was a note saying in my file that I would need a c -section if labour was notprogressing!) I saw so many doctors, midwifes.. and at the end I had a emergency c-section and I almost died!!!! I can't say that all ofthe staff are bad but some of them are so.... unprofessional and don't deserve to work in an hospital! Because of these people, I can't give birth naturally . The aftercare was very poor and I ended with a lots of health problem. Nurses don't always know what they do and some of them are horrible to patients... it's unbelievable!

Anything else?

I thought that Frimley hospital was one of the best so I went there relaxed and confident.. well I was wrong! No humanity, no professionnalism (I'm talking in general as some staff are great)

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Responses

Response from Frimley Park Hospital 11 years ago
Frimley Park Hospital

Submitted on 13/07/2012 at 16:02
Published on nhs.uk on 14/07/2012 at 04:01

Thank you for taking time to let us know about your concerns over your experience. We are very sorry that you felt that we let you down. We aim to be the best and our Head of Midwifery in particular is very concerned about your report. She would very much like to find out more about what may have gone wrong so that we can address the matters. If you felt able, we would be very grateful if you could contact her via our PALS (patient advice and liaison service) on 01276 526530 palsusers@fph-tr.nhs.uk.

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