About: Royal Manchester Children's Hospital Royal Manchester Children's Hospital Manchester M27 4HA
What I liked
My son was admitted to day care yesterday , he was having a biopsy , my son also has type 1 diabetes . When we arrived we was taken to the ward where he would be staying for the day ward 76 . The nurse came over & asked was he taking an any medication ? I said please tell me you know he's type 1 , she replyed oh no there is no communication around here . At not one point did the nurses come & check my son's blood sugars unless they where told . In total they checked my son's blood sugars 4 time's in total , i arrived at 10.45 & left at 5.45 pm . I checked my son's blood sugars hourly i was also told my son's bs would be checked hourly , they wasnt im sorry to say . The care we received was appalling or the lack of it . My son was due to go down to theatre & once i informed them he was 4.6 & blood glucose where dropping should the candula not be put in , she then made a phone call & came bk & informed me theatre wasnt worried . 20 min later i checked bs & he was 4.1 & complaining of feeling unwell , i informed one of the nurses & she informed me he could walk down to theatre . I said he isnt walking down there when his bs are low & he feels unwell . I was told well there isnt any chairs & i told her he isnt walking down to theater , i chair was found where i pushed my son to theatre myself . Once down there i informed the anesthesit she wasnt inpressed & said no one informed me got the candula in & gave him glucose also told them they wanted him to walk down & i wouldnt let him , they siad i dont blame you . They where fantastic , the recovery nurses where fantastic . Got to the ward where the recovery nurse told them they had to check bs every half hour , they did this once & the second bs check was well over an hour . I hope never have to take any off my children again to the day ward the level of care was appalling .
What could be improved
All nurses should have at least basic training on type 1 diabetes & at least when a child with type 1 is admitted to do hourly blood glucose checks when going down to theatre . Once i have calmed down a bit i will be writing a letter of compliant