"The Adult Primary Mental Health Service at St Annes"
About: Barnet, Enfield And Haringey Mental Health NHS Trust / Adult mental health Barnet, Enfield And Haringey Mental Health NHS Trust Adult mental health EN2 8JL
Posted by Leslie Ernest (as ),
I attended a first appointment with a doctor in early April. The appointment time was 10am but was delayed by 5 minutes because they had to attend to an emergency. I understand why this had to be prioritised.
The doctor saw me for about 10 minutes and told me that their office would contact me to arrange an appointment in about 3 weeks time. Having heard nothing over 3 weeks later, I called the team secretary who confirmed that the re-appointment had not been initiated. She promised to call back that afternoon. I received no call.
I wrote about 10 days ago and have not received a reply. I called the two numbers I have for the service - 8442 6867 and 8442 6706 - several times this afternoon. There has been no answer from either number.
It goes without saying that I am very unhappy with the way I am being treated, or rather NOT treated.