"Weston hospital maternity ward - treatment to patients"

About: St Michael's Hospital / Maternity care Weston General Hospital / Maternity

(as the patient),

I gave birth to my son at Weston's maternity ward back in 2008 and could not fault the care given by midwife's on duty, that is why i chose to have my third child there, with just 3 weeks left until my due date i felt safe knowing what to expect in terms of after-care ect.

Only after being measured at 39 weeks when i was actually 36 weeks i was given a growth scan appointment in the ashcombe ward to determine baby's correct measurements. My partner and i and many other couples were left in the waiting room for over an hour until a midwife poked her head around the door to quickly explain that there would be a delay, and that the first lady on the list would be seen in the next 15 minutes....seeing as we were second in line we were relieved not to have to continue to sit in such a small room for much longer...only to our dismay another hour drifted by until our name was called.

Our growth scan took no more than 4 minutes, the lady doing it kept muttering about something 'not being right' eventually i realised she was in fact referring to the scanning machine and NOT our baby!

When we asked if our baby was on the large side she replied with 'yes, baby measures 38 weeks and 5 days' and that was the end of that conversation! we were then escorted back to the waiting room where we were told the midwife will chart the measurements and explain and talk us through the results...only all we received was my notes basically thrown in my hands, told every things normal and that we could now go!

I was so shocked and angry that this midwife seemed so rushed to take a simple 5 minutes to explain our babys measurements to us that i just walked out with out a thank you or good bye.

I'm now considering St Michaels hospital as the place for birth as in comparison they've always been friendly, hard working members of staff in my experience who constantly keep you informed and updated and never come across too busy to answer a question or settle any worries you have for your babys health. Only downside is its miles away from where we live.

Overall, based on my experience i don't believe Weston's maternity staff are equipped to handle too many patients at one time and seem to want you in and out.

Do you have a similar story to tell? Tell your story & make a difference ››