"Made a hospital visit almost a pleasure."

About: Fenwick Hospital

What I liked

It was a most uplifting experience and like no other hospital I have had the misfortune to have had to visit.

It felt friendly from the first moment one entered and developed into a first name (if you so felt) and almost family atmosphere.

Every person you met was introduced and when I was questioned about my wellness, all those present really listened to what I had to say whilst making copious notes.

I really felt that my wellness was important to them and the follow-up procedures have been excellent.

If you have a problem, be advised that you do not hesitate to contact these lovely people.

What could be improved

Nothing, please continue to be the most helpful people that you are.

Story from NHS Choices

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Response from Fenwick Hospital

Thank you for taking the time to write in relation to your experience of Fenwick Hospital. I am glad that you have had such a positive experience and will make sure that your kind comments are passed on to the staff there.

Kind regards

Ben Prior

Complaints and PALS Officer

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