"Plaster techs are fab. Consultants, useless."
About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
What I liked
My son fractured his wrist in 2 places, started with a back slab, 2 days later a proper cast was put on. No problems, people in the plaster room were fantastic.
Same cannot be said for the consultant we saw a week later.
As the cast was put on less than 48 hours after the fall, there was still considerate swelling, and the plaster techs told us that he would more than likely need it changed when we next had an appointment, as the swelling would have gone, therefore leaving the cast loose.
This was true, it was very loose, the consultant spoke to us for about 30 seconds before sending for an x-ray. Waited 45 minutes. Went back, told that he would not let him have a new one as 'there is no point taking it off and disturbing the healing'.
He talked to me as if i was a complete idiot, so now my son is left with a cast that is uncomfy and , imo and other who have seen it, far too loose.
We will not be returning here for any more treatment. As, apparently, a 30 second 'consultation appointment' is enough. He didn't care about anything we said at all, and i feel for anyone else who has to be seen here.
What could be improved
Patient care by consultant.
You are meant to listen to your patients.