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"I was absolutely blown away by the upmost..."

About: Wansbeck Hospital

What I liked

I am writing on behalf of my Mam who was admitted on 8/5/12 to A&E and then transferred to MAU - where I was allowed to stay with her for (23 hours) before she was transferred to another ward.

During this time I observed excellent care given by ALL staff to every patient.

In particular a Staff Nurse on MAU who personally cared for my Mam with so much dedication & kindness but not just to my Mam but to every other patient in her care. I was absolutely blown away.

They didn't just go the extra mile she like the lyrics in the song - she went 500 miles!

She was a ray of sunshine & I hope she is nominated for "Nurse of the Year" or whatever award she so rightly deserves.

Kind Regards

Lorraine

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Responses

Response from Wansbeck Hospital 11 years ago
Wansbeck Hospital
Submitted on 16/05/2012 at 10:36
Published on nhs.uk on 17/05/2012 at 04:01


Thank you for your comments posted on this website in respect of your mothers recent attendance at Wansbeck General Hospital.

I am pleased to hear about your mother’s very positive experience.

I will ensure that your very positive feedback is passed on to all of the staff involved in your mother’s care as such excellent feedback is a very good morale boost for all staff.

Thank you for taking the time to write.

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