"Care of my Mother at GRI and Golden Jubilee"

About: Glasgow Royal Infirmary / Cardiology Golden Jubilee National Hospital / Cardiac Surgery

(as a relative),

Had been taken to Golden Jubilee @Clydebank as paramedics explained my mother was to go there to have a stent put in. Arrived there, Mother was taken in to room we had to wait. About 15 min later Nurse came to speak to us said not sure if mother had taken Heart Attack or not but we will keep her in overnight and transfer her to G R I next day.

My Mother arrived at G R I next day. That evening I received phone call to go down to G R I. Was told my mother had taken a bad heart attack, was taken for scan, came back was more stable. Was doing well and responding to treatment over her time in G R I

Later got a call from G R I Corony care ward asked me to make way to Golden Jubilee as my mother was been taken there. To cut a long story short my mother passed away as she was being taken up in the lift @ Jubilee.

Was devastated when we arrived to be told my mother had passed away. In my opinion if my mother had been given that stent she still would have been here today.

Not happy I have so many reservations regarding my mothers care.

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Responses

Response from Christine McGuinness, Communications Manager, Golden Jubilee National Hospital

Dear Richmond

We are very sorry to hear that your mother has passed away and would like to pass on our very sincere condolences on your loss.

We would also like to thank you for telling us about this experience, which must have been very upsetting for you and your family. To help us investigate this fully, I would be grateful if you could contact us directly in order that we can discuss the specifics of your mother's case. If you can contact my colleague Mark Swatton, either on 0141 951 5147 or by emailing Mark.Swatton@gjnh.scot.nhs.uk, he will take all the details and ensure that we look into this in detail for you.

Again, we would like to offer our codolences for your recent sad loss.

Kind regards,

Christine

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