"My care from the blood transfusion service at Aberdeen Royal Infirmary"
Posted by friend154 (as ),
Very friendly understanding staff, went out of their way to explain what was happening, why, and how it worked. I felt very well cared for but not "fussed" over - perfect sensitivity to my needs at all times.
My only reflection on what could have been avoided was what were to me very obvious internal issues between some members of the small team of staff being made very apparent to me by others. This came across as a bit unprofessional, but did not affect the quality of the care I received.