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Prompt Treatment by Victoria Infirmary

Posted By acquirius

"Prompt Treatment by Victoria Infirmary"

About: Scottish Ambulance Service Victoria Infirmary / Accident & Emergency

(as the patient),

I was attacked by a young thug receiving serious head injuries. The Ambulance service was called and I was taken, quickly, to Glasgow's Victoria Infirmary. The teatment from a Ms McTrusty was comforting and swift, Trusting in Ms McTrusty was easy and I thank her for the attention I received.

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Responses

Response from Sharon Hammell, Head of Corporate Affairs and Engagement, Scottish Ambulance Service 11 years ago
Sharon Hammell
Head of Corporate Affairs and Engagement,
Scottish Ambulance Service

I am responsible for the development and implementation of the Scottish Ambulance Service's communications strategy: this includes staff communications as well as external audiences, including PFPI and media management.

Submitted on 09/05/2012 at 18:25
Published on Care Opinion on 10/05/2012 at 11:09

Dear acquirius

thank you for letting us know about the prompt response of the Scottish Ambulance Service. I hope you are making a good recovery.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 11 years ago
Paul Cannon
Head of Administration, Acute Services Division,
Greater Glasgow & Clyde NHS

Submitted on 15/05/2012 at 21:56
Published on Care Opinion on 16/05/2012 at 08:51

Thank you for taking the time and trouble to provide your very kind and thoughtful comments.

It means a great deal to staff to read these comments, and I am very grateful that you did so. I will ensure that your comments are drawn to the attention of the individual concerned.

Once again please accept my thanks for sending us these comments.

Paul

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