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"Serious Undiagnosed Pain in Pregnancy"

About: Tiverton and District Hospital / General surgery

(as the patient),

I awoke with severe back pain, barely able to move, and was 18 weeks pregnant. I couldnt get an appointment with my doctor or get any of my midwife team to respond to voicemails or get appointments so I called Tiverton hospital.

They told me to come in straight away but warned there were long waits as they also had their fracture clinic on that morning.

I got there they remembered me calling, reception sat me down offered me water a nurse reassured me almost instantly and the wait was about 10 mins which was amazingly quick as the waiting room was full. Everyone listened to me reassured me as I was quite concerned as my 'bump' felt different!

Turns out at my 12 week scan a urine infection had been picked up. my doctor had contacted me about this the friday before I came in which was over 4 weeks since the infection was picked up and as it had been left untreated had reached my kidneys! The hospital staff were brilliant and gave me a prescription and said it would take a few days but then should ease. They informed me that there was pain relief available in pregnancy (I was not aware I could still take paracetamol.) told me exactly what I needed to do and then found the babys heartbeat to reassure me!

I was very upset and with my 2 year old and everyone was so calming and reassuring they could not have handled my situation any better and a larger hospital would not have been able to offer me the same service and reassurance. Its a great hospital.

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Responses

Response from Natalie Stone, Patient Engagemennt and Experience Co-ordinator, Royal Devon University Healthcare NHS Foundation Trust (2) 11 years ago
Natalie Stone
Patient Engagemennt and Experience Co-ordinator,
Royal Devon University Healthcare NHS Foundation Trust (2)
Submitted on 28/05/2012 at 10:58
Published on Care Opinion at 12:07


Thank you for taking the time to feedback on your recent experience of Tiverton Hospital. It is so pleasing to hear that you were seen to so quickly and in a way that made you feel at ease. I will ensure your comments are passed to the department concerned.

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