"The blood service needs a new chair"

I went to Halewood walk-in - to the blood clinic. I'm on warfarin, but had to go in for tests. I sometimes have to wait, but I don't mind - they are busy. I think all the staff are very nice and polite - I've always been really pleased with how they treat me.

However - there was one thing that let it down. The chair I sat in for the blood test was old and seemed broken. They really need a new chair. It tips up, but I can't reach the floor (I'm only small) - also the arms were very loose. The nurse said that they have asked for a new one, but haven't had it. So I really wanted to say that you should get that lovely service a nice new chair - or at least fix the old one!