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Efficient nurse-led service

Story from nhs.uk

"Efficient nurse-led service"

What I liked

Efficient service, kind staff.

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Responses

Response from Karen Edmunds, Head of Patient Experience and Public Engagement, Engagement Team, Kent Community Health NHS Trust 11 years ago
Karen Edmunds
Head of Patient Experience and Public Engagement, Engagement Team,
Kent Community Health NHS Trust

Support our services to listen to patients and families, learn from their experiences and make changes to improve the quality of care.

Submitted on 08/05/2012 at 18:46
Published on Care Opinion on 09/05/2012 at 09:53

Thank you for your positive feedback. We'll make sure our staff in the Minor Injuries Unit at the Royal Victoria Hospital Deal know you appreciated the efficient service and kindness of the staff.

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Response from Victoria Hospital 9 years ago
Victoria Hospital

Submitted on 26/01/2015 at 09:54
Published on nhs.uk on 27/01/2015 at 00:00

Hello, Thanks for taking the time to tell us about your visit. We're pleased your experience was a positive one. Apologies that your review was not acknowledged in a timely manner. It is now the responsibility of our Customer Care Team to respond to reviews on NHS Choices and we do our best to ensure that responses are posted within 24 hours. We hope that you will continue to give us feedback on the services we offer in the future. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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