"tri-age could not be bothered !!!!"

About: Royal Bolton Hospital

What I liked

Reception staff brilliant

Anything else?

2 year old grandson had a fall being concerned about his wrist he fell on and the fact he was obviously in pain we took him to be checked tri-age looked at it moved it around weighed him and stated he was fine does not warrant an xray medicated him will calpol and said go home when your ready. 3 weeks passed and he still wasn't using his wrist took him back on gps advice and poor little mites wrist was broken!!!!!!!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Bolton Hospital

While it's good to hear that you were very pleased with the reception staff it's a pity that you were not happy with the triage and we fully understand your concerns. We can't comment about an individual case over the internet but if your family would like to discuss this with a member of staff please do let us know. You can contact our Patient Advisory and Liaison Service on 01204 390193. Meanwhile we'll contact the department so they are aware of your comments.

  • {{helpful}} of {{total()}} people think this response is helpful