"reassuring, friendly , clean and comfortable"

About: Queen's Hospital, Burton Upon Trent

What I liked

i just wanted to say that from the moment i arrived at the elective admissions lounge, the staff worked hard to make me feel comfortable as i was very nervous, the anaesthetist and the registrar also reassured me and made me feel more at ease.

the consultant greeted me at theatre and again the nurses there were very friendly and competent.

ward 11 was very busy and all the nurses and assistants were friendly and did everything they could to help with any problems i had.

i would just like to say that the consultant and the rest of the hospital team were brilliant, and i would recommend the hospital as my experience was the best it could have been, thankyou!

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Responses

Response from Burton Hospitals NHS Foundation Trust

Thank you very much for providing feedback about your positive experience in our hospital.

Our staff are committed to providing a high standard of care to our patients and feedback is always appreciated.

I will ensure that your comments are shared with the teams involved in your care

Sandra Coates

Head Nurse

Surgical Directorate

Response from Queen's Hospital, Burton Upon Trent

Thank you very much for providing feedback about your positive experience in our hospital.

Our staff are committed to providing a high standard of care to our patients and feedback is always appreciated.

I will ensure that your comments are shared with the teams involved in your care

Sandra Coates

Head Nurse

Surgical Directorate