"Brilliant advice from six degrees advisor"

About: Greater Manchester West Mental Health NHS Foundation Trust / Adult mental health Six Degrees Social Enterprise (CIC)

(as a service user),

I have recently started visiting a mental health advisor from six degrees, having been refered via my doctor. I was nervous at first as have been having problems at work with bullying and racism. My employers have acknowledged it but brushed it off as light-hearted banter. It's been causing me so much stress that I no longer feel the same person I was. I've lost confidence, weight, hair loss, appetite and having mental health problems too.

I wasn't too sure that the service would take me seriously after my employers have not. However, my initial appointment was very helpful. I spoke to an advisor who was training. She was sympathetic and listened to everything I said. She gave me great advice and her approach was so calm and friendly that I felt that someone understood.

My second appointment was not with the same advisor. She was off that day. However, the woman who took the morning appointments stood in for those booked in the afternoon. This was really considerate. Furthermore, I recieved some more brilliant advice, felt easy enough to talk freely with the advisor and she filled me with a positive boost.

I'm so thankful that my doctor identified the need for me to use this service and I'm happy that there is support avaliable.

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Response from Chardworth Dhliwayo, Operational Manager, Six Degrees Social Enterprise

We are sorry to hear that you have been experiencing significant difficulties lately. We appreciate that you have decided to share your story. It is great to read that your experience of meeting with some of our colleagues has been positive. We will share this with the rest of the team. Thank you and best wishes.

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