"My opinion of this at this hospital have always..."

What I liked

Help given upon my arrival by the reception staff. Friendly nursing staff.

What could be improved

The attitude of the ENT consultant who I had been referred to by my GP was appalling. After the consultation, I felt that it could be summarised as "Go away and stop wasting my time". They were rude, unpleasant and dismissive of the reasons that I had been referred to them.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››