"Care and treatment of my Grandad at Royal Lancaster Infirmary"

About: Cumbria Teaching PCT Royal Lancaster Infirmary / General surgery

(as a relative),

My Grandad had a long term infection in his toe and after many courses of antibiotics was admitted for them to be given intravenously.

After what we felt was poor care from a doctor leading up to his admittance into hospital (a professional had told my nana to take him off the antibiotics and I believe that if this had been followed my grandad would possibly have died from scepticemia) the decision was made to amputate as the antibiotics were not working.

He received a good standard of care on the surgical ward and was ready to be released after a successful operation. He was transferred to the elderly patients ward, whilst arrangements were made for a hospital bed and hoist were in place for his return. He has only just been discharged today 7 weeks on.

He has deteriorated severely and is now totally incontinent and has a grade 2 pressure sore. He has lost a considerable amount of weight and has lost his little spark he had left. He suffers with dementia and can become agitated more easily but with care and understanding will cooperate. We feel that this has not happened, and seemingly rather than find the cause of agitation he was prescribed an anti-psychotic drug to sedate him.

None of the family was informed of this and he has never been aggressive with staff at the nursing home he was at beforehand. Upon discharge the notes given to the home care deemed him as a very aggressive patient.

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Responses

Response from University Hospitals of Morecambe Bay NHS Foundation Trust We have made a change

Thank you for posting a comment on the care your Grandfather received at our hospital. We have been working on improving patient environment and experience within our hospitals, including specialised care for patients with dementia. If you would like to discuss the changes we have made to our services since your comment, please call our Patient Advice and Liaison Service (PALS) on 01539 795497.