"happy nursing staff very helpfull"

About: Castle Hill Hospital

What I liked

ward 14 great nursing staff if very overworked there was the dreaded "give me a min and ill be back" at times.buts thats due to cutbacks not there wanting not to help .

What could be improved

watching the cleaning staff wipe over tv and table then 2 window sill,s and my bed and my bedside table with no spray just the same cloth turned over again and again..would you do that at home??

Story from NHS Choices

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Response from Jackie Wileman, PALS Officer, Hull and East Yorkshire Hospitals NHS Trust

Dear Anonymous

Many thanks for placing your posting on the Patient Opinion website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware.

If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk .

If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165.

Thank you once again for taking the time to provide us with your views on local services.

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Response from Castle Hill Hospital

Thank you for leaving your feedback on NHS Choices.

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