"Lack of joined up thinking in providing patient care"

About: Western Infirmary/Gartnavel General

(as the patient),

January 2012 appointment with consultant who arranged scan which was carried out at Gartnavel. Initial follow up appointment for June to get results but put back by hospital, I do appreciate people need holidays sick days etc, to late July.

Phoned to ask if I could be considered for cancellation appointment as scan appointment was as result of being offered one. Tried to get my name considered for another cancellation. Phone calls (3 to date) to Outpatients and consultants secretary but to no avail. Both tell me it is the other person who does such things.

Do you have a similar story to tell? Tell your story & make a difference ››