"Disappointed and not taken seriously"
About: St Albans City Hospital St Albans City Hospital St. Albans AL3 5PN
What could be improved
I attended the ultrasound dept for a scan on my Achilles a condition that has plagued me for the past two years for which I have tried all manner of treatment. The scan operator was flippant and when asked what my symptoms were they helpfully suggested their achillies would hurt if pinched where I suggested. They went further when after they said they could not see anything wrong when I explained I was a middle distance runner they again helpfully said well that's why it's hurting then. Whilst they might have thought they were being funny. I was left feeling disappointed by the experience and will be seeking a second opinion.