"Excellent care in Ward 64 at the Southern General"

About: Monklands District General Hospital / Neurology Southern General Hospital / Neurology

(as the patient),

I was transferred from Monklands hospital to the Southern General hospital for spinal surgery.

The care that I received in Ward 64 in at the end of last year at the Southern General was fantastic. Nursing and medical staff took the time to discuss my treatment and care with me, and I was involved in decision-making at every level. I know how busy nurses are, yet they never seemed rushed or too busy to answer questions.

My consultant, Mr Mathieson, took time to explain and discuss my treatment options.

I was also very impressed with the cleanliness of the ward.

The domestic deserves a medal for keeping the ward as clean as she did.

All of the staff I met were cheerful and friendly, and I'm taking this opportunity to thank them all very much for the wonderful care I received.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Many thanks for taking the time and trouble to provide your very kind and thoughtful comments following your in patient stay at the Southern General Hospital.

It means a great deal to staff to read these comments, and I am very grateful that you did so.

Once again please accept my thanks for sending us these comments, I will ensure that these are shared with them.


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