"My visit to Huyton walk-in centre"

About: Knowsley NHS Walk-in Centre, Huyton

(as the patient),

The wait was over 2 hrs when we arrived we were told it was one hour. There was only 2 nurses on duty, for an area the size of Huyton I find this to be completely non-sensical and unacceptable.

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Responses

Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear kayak803,

Many thanks for your comments relating to Huyton Walk in Centre. I would like to apologise for the negative experience you had.

If you would like to discuss this further please contact Patient Advice and Liaison Service (PALS) on freephone 0800 073 0578.

Kind regards,

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