This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Fantastic service from Braids Medical Practice"

About: NHS Lothian

(as the patient),

The Braids Medical Practice provides a fantastic person centred service and is also very efficient. Our family have used the services over the past year more often than usual as our daughter prepared for a trip to South Africa and required medicines and vaccinations. When we decided to travel to Africa ourselves, we visited the practice nurses for advice and vaccinations and they were professional and competent. The practice ethos seems to be one of respectful and curteous staff who are always obliging and helpful. This site gives me the opportunity to say thanks and share the message with the wider community. Thank you!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 10/06/2019 at 13:33
Published on Care Opinion at 13:33


Dear Dorcq7

Thank you very much for sharing your feedback with us following your recent experiences with Braids Medical Practice.

I was really pleased to read how the practice staff have been able to arrange your vaccinations and offer advice for your trip to South Africa.

I have shared your lovely feedback with the Practice Manager who l am sure will be delighted to read your kind words and share with the wider practice staff.

I do hope you enjoy your trip.

With best wishes

Jeannette

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k