"Professional, quick and reassuring."

About: St Bartholomew's Hospital

What I liked

I called beforehand and spoke to someone who could advise if it was the right place for my injury. The receptionist greeted me immediately and was pleasant and informative. She was also a lovely presence in the department with other staff and patients. The nurse was friendly and helpful and remembered my call. X ray staff were also helpful and friendly and were really quick. Back in the Minor Injuries Unit I was given good advice and information. Overall a positive and reassuring experience.

What could be improved

If anything a handbag hook on the toilet door.

Story from NHS Choices

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Responses

Response from St Bartholomew's Hospital

Thank you for taking the time to send us the kind comments regarding your recent visit to the Minor Injuries Unit at St Bartholomew’s Hospital. We are very glad you had such a positive and reassuring experience. Your kind comments are much appreciated and have been passed onto the team in the Minor Injuries Unit.

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