About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
What I liked
Conslutant was helpful and understanding
What could be improved
Was referred to ENT by my GP in Dec 2011 heard nothing till Feb 2012 saying I hadn't attended my allocated appointment (which I knew nothing about!) and was being dicharged from the clinic.
Following a call to my GP my appointment was rearranged and I saw a Sleep specialist who was very helpful. An appointment was made for me to attend Clinical Investigation to be fitted with a monitor specifically asking my Partner to attend with me, he took an afternoon off work unpaid to come with me, the Hospital phoned 90 minutes before my scheduled appointment and told me it was cancelled as the monitor had been misplaced!!
I have not slept properly in 5 months, been fobbed off at every point, myself and my partner have lost earnings through being continually messed about and I can honestly say that our Dog recieves better treatment at our local vet than we recieve from Royal Lancaster Infirmary