About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
Posted by PDoch
What I liked
I was admitted to A&E last week with severe stomach pains. The care I recieved was nothing short of outstanding from all involved. I was seen quickly and given pain relief before being seen by the doctor. I have nothing but the highest praise for the doctor who very quickly got to the bottom of what was causing the pain, and got tests done immediately. The department was clearly busy but the doctor gave me her full attention and kept me updated with progress throughout the evening until I was taken to the ward. Never once was she too busy to answer my questions. Her manner made us all feel very reassured and relaxed, she was efficient and professional but very personable, and we instantly knew we could trust her with taking care of my health. The nurses, porters, reception and xray staff were also excellent, and together what may have been a very stressful experience was made much easier. I am now home and recovering well, so I send my sincere thanks to all who took care of me during my time in hospital.
What could be improved
My sincere thanks to all who took care of me in A&E. You do an excellent job under extreme pressure and you should be very proud of the world class service that you provide.