"Don't use the QEII hospital"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

What I liked

The Nursing staff were friendly and apologetic.

What could be improved

The Doctor hardly spoke to us.

Anything else?

Appointments were cancalled and not rebooked, My daughter is now under stress because her brace should have been removed months ago but they refuse to give her an appoiment ,

Story from NHS Choices

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Responses

Response from Queen Elizabeth I I Hospital

We're concerned about what appears to have happened and would like to look in to it on your daughter's behalf. But to do that, we need you to contact us - if you are willing, please send an e-mail with your daugther's details to generalenquiries.enh-tr@nhs.net and we will take it from there.

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