"I was very afraid when I came in staff nurse put..."

About: Hull Royal Infirmary

What I liked

The staff were very caring from the ambulance staff to all the nursing staff especially staff nurse they treated me with respect and care I could not fault them in any way even though they are working in difficult surroundings due to alterations

What could be improved

Could not improve on care given

Anything else?

Just a big thank you

Story from NHS Choices

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Responses

Response from Jackie Wileman, PALS Officer, Hull and East Yorkshire Hospitals NHS Trust

Dear Mr Scott

Many thanks for adding you comment to the Patient Opinion website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. The hospital is constantly striving to improve patient care and the patient environment and we appreciate your patience during this time.

If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience.

Thank you once again for taking the time to provide us with your views on local services.

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Response from Hull Royal Infirmary

Many thanks for adding your kind comments to the Patient Opinion website. It is always a pleasure to receive such positive feedback and we will ensure that the Matron and staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local services

  • {{helpful}} of {{total()}} people think this response is helpful