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"Bad experience with 2 nurses in Torbay A&E"

About: Torbay Hospital / Accident and emergency

(as a carer),

After seeing the doctor, I was kicked out off A&E by two nurses, because they do not deal with "Toxic Shock Syndrome". I had no one with me and no one to defend me. If I had known this before hand I would never off entered the site let alone the building.

I had not caused any problems didn't even have a conversation with anyone, never complained. I was shocked, humiliated and this experience has had a devastating affect in the trust of the NHS System.

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Responses

Response from Torbay and South Devon NHS Foundation Trust 12 years ago
Torbay and South Devon NHS Foundation Trust
Submitted on 13/04/2012 at 10:25
Published on Care Opinion at 10:48


We are very concerned to read your comments and apologise that your experience was not of the standard we strive to achieve. We understand that you have contacted our Patient Services department and that an investigation is underway. A member of the team will be in touch with you in this respect.

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