"Concerned about poor comunication and patient care"

I was admitted to Scunthorpe General ward 28 after going to A & E with terrible pain in my liver. I had previously been diagnosed with a benign tumour in the liver and was worried that this might have been to blame.

During my stay in ward 28 I was horrified to witness some nurses treating other patients on the same ward with very little patience and occasionally outright hostility.

I soon became the object of the this same treatment when I expressed my concern over the fact that I was left waiting up to four hours each time I asked for pain relief. Not only was I left in considerable pain for hours at a time but I was repeatedly offered a drug that I am severely allergic to.

On day three I was amazed to witness a nurse tell the attending doctor that my 'urine dip was clear' because I had not even been asked to provide a water sample. Later that day, when I did provide a water sample, I could not believe it when I saw my sample in the bathroom three hours after I had informed a nurse it was there. Needless to say i was asked for another one.

Finally, as I was leaving to go home I was given a piece of paper with my discharge information on. I was terrified after reading on it that another tumour had been found on my liver. I was not informed of this at the hospital. I had to read it at home on my own with no one there to explain it to me.