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Felt I was in safe hands with Sentinel

Posted By damp871

"Felt I was in safe hands with Sentinel"

About: Sentinel Healthcare Southwest Community Interest Company / Referral & Appointment Booking Team

(as the patient),

Very helpful when I was contacted. I had lots of appointments in 2011 and 2012, and felt I was in safe hands, although waiting times for consultants (visits to hospital etc) was at times a very long time. I'm really sorry to say did not help my anxiety. But as I am not the only patient I can understand that. Thank you.

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Responses

Response from Rachel Newport, Sentinel Secretarial Support, Sentinel CAS, Sentinel Healthcare CiC 12 years ago
Rachel Newport
Sentinel Secretarial Support, Sentinel CAS,
Sentinel Healthcare CiC

Provides admin and secretarial support to the team

Submitted on 04/04/2012 at 09:21
Published on Care Opinion at 10:10

Many thanks for leaving feedback for Sentinel's Referral & Appointment Booking Team. We are glad you found our staff helpful whilst booking your appointment.

Thank you for your understanding, we appreciate that parking can be a nightmare for patients at times & sorry if this caused you further anxiety before your appointment. Your comments have been share with the Operations Team.

Best Wishes,

The Sentinel Team.

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