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About: Basildon University Hospital

What I liked

I attended Basildon Hospital Cardiothoracic Centre on the 18th January 2012 to have an aortic valve replacement (AVR). I was discharged following surgery on the 23rd January. I would like to especially thank the Consultant Cardiothoracic Surgeon and the doctor and all of the theatre staff, critical care staff and nurses and auxiliary staff on Chelmer ward who cared for me in such a splendid way.

I am now on the way to making a full recovery.

The Cardithoracic Center is a center of excellence and I can recommend it without hesitation

What could be improved

In my case there was nothing that needs comment here. I was treated very well and all my needs were catered for. The building is self contained, so all of the patients various treatments can be managed in the one building, without having to leave the cardiothoracic unit. The visiting times for guests are well managed and flexible.

The food was nutricious and there was a good choice.

Anything else?

I felt I was looked after by a team of professionals who cared for me as an individual.

Story from NHS Choices

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Responses

Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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