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Care Opinion

Cleanliness

Posted By PL1

"Cleanliness"

About: Heartlands Hospital

(as a relative),

The main car park has loads of litter in it - in the main building where the shop and resturant is - the male toilets in the cubicle the light is out (ground floor)

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Responses

Response from Simon Jarvis, Head of Patient Engagement, Heart Of England NHS Foundation Trust 12 years ago
Simon Jarvis
Head of Patient Engagement,
Heart Of England NHS Foundation Trust

Submitted on 26/03/2012 at 11:45
Published on Care Opinion at 14:06

picture of Simon Jarvis

I am sorry to read that you found litter in the car park. Unfortunatley, despite regular patrols and sweeping of the car park along with providing more bins (particulary around the entrance to the hospital); some visitors to the hospital do still drop their litter. We do politely ask all members of the public to either put their litter in the bins provided or take it away with them and will continue to actively promote this message.

Please be assured that we do also inspect all public facilities (including toilets) regularly through the day. We do also urge members of the public to report any problems or faults with these facilities to the reception team located at the main entrance or another member of staff so these can be put right immediately.

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