"Couldn't have asked for more."

About: Kettering General Hospital

What I liked

My daughter was admitted to the children's unit via A &E recently and was treated on PAU, Dolphin and Timpson Ward. the staff were superb in all departments and treated both of us with a personal touch that I can only describe as a first class service. One doctor in particular was excellent helping us to deal with every event until discharge. Special thanks to the Sister and HCA on Timpson ward who spent hours with us ensuring we understood everything and were made as comfortable as possible.

The wards themselves look tired and dated, however I know the new unit will help to reflect the standards of care that the staff deliver and give both staff and patients an even better experience.

thank you. :)

What could be improved

Washing facilities and an adolescent area ( but we know this is coming!)

Story from NHS Choices

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Responses

Response from Kettering General Hospital

Thank you very much for your positive feedback on the NHS Choices website.

I will pass your message to all the staff including the Doctors as I know they all work as a really good team.

As a Trust, we are aware that our current facilities may require some modernising and with this in mind, we are looking forward to the opening of our new unit which will be a fantastic new addition to the local health community.

Christine Brandon-Cox

Matron for the Neonatal Unit and Childrens Services

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